I do NOT ever take on something so personal as the recent incredibly bad experience I had with a UK web host.But, I’m not sure if it is the current state of the George W. Bush (GOP) great recessionary economy or a sign of the times for future prosperity,but never-the-less this web hosting service could NOT have gotten any worse. Everything that could go wrong – did!
.jpg "scandalous web hosting - justhost.com")
Foreign nationals customer service agents (more of the same trend by computer companies intent on becoming irrelevant), that spoke very broken English supporting English speaking customers – you thought you were in the mid east around un-educated people. I can tolerate only so much of this – as I will not be dumbed down and relegated to some needy individual that is obligated to take this boat load of crap in order for some other individual to become rich(er) at my expense. So I must blog to the world for the many other luckier individuals to steer clear of justhost.com – disaster in the making waiting for the next round of poor suckers to buy into their novice chaos.
See the log of my (edited for security), email snippets to justhost.com technical support and then determine for yourself if they deserve yours or anybody’s web hosting business. Their chaotic service could be somebody’s college graduate level case study of what NOT to do.
[#*******] New Reseller and need support ASAP
 resellersupport@justhost.com
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Jan 14 (3 days ago) |
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show details Jan 14 (3 days ago) |
Yes – I need a supervisor to contact me ASAP – I do not want 1 hour support when I call a phone number and I do not want godd%*n upgrade crap when I am attempting to get support for a problem I should not even be having !!!
Call or I will quit this godd%*n service and blog until I reduce your customer satisfaction rating to the crap level !!!
Greg
On Thu, Jan 14, 2010 at 12:11 PM, <resellersupport@justhost.com> wrote:
Thank you for contacting the JustHost.com support department, your ticket number is: ******
As we offer 24/7 technical support you can expect to receive a response from us within the hour. For GUARANTEED effective email response within 30 minutes, and to have your own Just Host tier 7 support rep upgrade to priority support. Go here to receive 50% off today;
https://billing.justhost.com/signupv2/view-offers.php?ticket=******&priority
If you think of anything in the meantime which you would like to add to the ticket you have just submitted please reply to this email, and this will attach it to this ticket number. **Please ensure you do not submit multiple tickets, submitting multiple will delay the response of your ticket, and it will not get your query dealt with any sooner**
Kind regards,
Jamie Irish
Technical Support Manager
www.JustHost.comHIGHLY RECOMMENDED: Upgrade to Priority Support and receive a special 50% discount today; https://billing.justhost.com/signupv2/view-offers.php?ticket=*******&priority
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